Welcome to DeliXpress
We are a company that acts as an intermediary between the customer and the restaurant, offering a home delivery service.
These Terms and Conditions govern your use of our website, mobile app, and services. By accessing or using our platform, you agree to the following terms:
You must create an account to shop with us.
You are responsible for maintaining the confidentiality of your login details.
Any misuse of your account is your responsibility.
All products are subject to availability.
Prices are inclusive of applicable taxes unless stated otherwise.
Payments must be made through authorized payment gateways.
We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.
Deliveries will be made to the specified address. In-store pickups in person, when the order is ready (in the app, mark the day or time for order pickup)
Delivery times are estimates and may vary due to external factors.
In case of failed delivery attempts, additional charges may apply.
Items once sold can be returned only if defective, damaged, or expired at delivery.
Perishable goods (fruits, vegetables, dairy, etc.) are non-returnable unless damaged at the time of receipt.
You agree not to misuse our services for illegal activities.
You will provide accurate details during registration and checkout.
Misuse, fraudulent activity, or policy violations may lead to account suspension.
While you are paying by card, during the payment procedure it does not update or close the payment window, the payment is canceled, and you have to place the order again (the cart and the payment), or switch to paying with cash or Bizum.
All content, trademarks, logos, and designs on Delixpress.es are our property. Unauthorized use is prohibited.
We strive to provide error-free service but are not liable for:
Delays in delivery due to unforeseen circumstances.
Product unavailability.
Technical issues beyond our control.
These Terms are governed by the laws of Spain CT Comercial. Any disputes will be resolved in the courts of 6 Arona 38640.
For support, complaints, or queries, contact us at admin@delixpress.net
