We at Delixpress.es value your trust and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website, mobile application, or related services.
DeliXpress Delivery collects and uses your device’s location data to enable core delivery features and ensure accurate service operation. Location information is collected in real time to assign deliveries, track driver routes, and provide customers with live delivery updates. This data is used only for operational purposes within the app and is never shared or sold to any third party. Location access is required for the app to function properly, and users can manage or revoke this permission through their device settings at any time.
Personal details such as name, phone number, email address, billing and delivery addresses.
Payment information including card details, UPI, or wallet information processed through secure third-party gateways.
Shopping behavior, search queries, and preferences for improving user experience.
Device and browser information (cookies, IP addresses),gps, to enhance security and performance.
To process and deliver your orders efficiently.
To communicate order status, offers, and service updates.
To personalize product recommendations and improve our platform.
To ensure platform security, fraud prevention, and regulatory compliance.
With trusted delivery partners to fulfill your orders.
With payment gateways for secure transactions.
With service providers for analytics, customer support, and marketing.
We never sell your personal information to third parties.
SSL encryption for transactions and personal data.
Restricted access to user data only by authorized personnel.
Regular monitoring and updates to keep your information secure.
Access, update, or request deletion of your personal information.
You have the right to delete your account at any time.
To delete your account:
Open the Delixpress app → go to Settings → Account → Delete Account.
Confirm your credentials and tap “Delete.”
Your personal data will be permanently removed from our systems within 30 days.
Please note: Certain legally required records (such as payment logs) may be retained for up to 90 days for compliance purposes.
If you are unable to access the app or face any issues while deleting your account, please contact us at admin@delixpress.net and we will process your request manually.
Opt-out of marketing communications anytime.
We use cookies to remember preferences, improve navigation, and provide a seamless shopping experience. You may disable cookies, but some features may be unavailable.
We reserve the right to update this Privacy Policy. Any changes will be communicated via our website.
For queries, contact our Privacy Team at admin@delixpress.net
